Around 25 years ago, I watched a documentary about an NBA legend (not him 😊), and one of the things I remember the most from this interview is one question that the reporter asked him: “How do you choose your girlfriends?” The NBA legend smiled and said, “As long as she knows how to set my VCR recording, she passed.”
In today’s politically correct environment, such comments are fortunately very rare. But even if we judge his statement with the innocent minds that we had 25 years ago, it still sounds wrong.
So why am I mentioning this?
25 years ago, setting your VCR to record at a specific time required a set of unique skills that not many possessed. Just think of how many times people missed their favorite TV shows just because they were less than tech-savvy.
This article was sourced from AudioCodes, https://blog.audiocodes.com/lets-bring-back-simple-with-the-ultimate-conversational-ivr-made-for-teams
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