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Patton

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The Smallest, Least-Cost eSBC on the Planet

The Smallest, Least-Cost eSBC on the Planet

Dec 15, 2020

Designed to address new security threats of work-from-home, small-office, and enterprise users, Patton’s miniature, ultra-low-cost SOHO session border controller provides

Making Microsoft Teams Play Nice with Others

Making Microsoft Teams Play Nice with Others

Jun 30, 2020

This is a story about a technology solution that enabled two European industry leaders to play well with Microsoft Teams.

How to Integrate 3CX with Analog Phones and PSTN

How to Integrate 3CX with Analog Phones and PSTN

May 19, 2020

3CX is a popular software PBX with many rich and useful unified communications capabilities. It does NOT however natively support

Implementing SIP Telephony for High Call Volumes

Implementing SIP Telephony for High Call Volumes

May 6, 2020

Call centers and large enterprises face unique challenges when implementing SIP telephony. Network protection, SIP normalization, system survivability, and load

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)

Apr 30, 2020

In PART I of this article we addressed the motivation question:   Why would an organization switch to IP Telephony when

6 Components an IVR System Needs for an Omnichannel Experience

6 Components an IVR System Needs for an Omnichannel Experience

Apr 28, 2020

Press 1 for Spanish. Press 2 for French, and press 3 for English. I’m sure at some point in your

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)

Apr 23, 2020

In PART I of this article we addressed the motivation question:   Why would an organization switch to IP Telephony when

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part II)

Apr 23, 2020

In PART I of this article we addressed the motivation question:   Why would an organization switch to IP Telephony when

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part I)

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part I)

Apr 23, 2020

Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part I)

UC for Hotels, MTU/MDU or Campus Environments with Analog Phones (Part I)

Apr 23, 2020

Many organizations support large numbers of analog handsets that still work—and that are an integral part of operations and life-safety processes.

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